Common Issues and Solutions If Windows Update Will Not Install

Common Issues and Solutions If Windows Update Will Not Install


You were running a Windows program. You tried to install the updates through the Microsoft Update website or from the yellow shield in my notification tray. You received an error message that states the update or the updates were not installed successfully. The conditions are true to the following situations:
• You try to update a computer which is running a Windows XP.
• The Windows XP was repaired using the Windows XP CD.
• A new installation of Windows XP Service Pack 2 (SP2) was performed.
• There was an immediate performance update to Windows XP Service Pack 3 (SP3) and visited the windows update site directly.
The best things you can do are the following:
• Check your Windows version and make sure you have the latest one. If the product key is invalid, the window installed is known to be used heavily on pirated versions of Windows XP. To check if the product is true, try to visit microsoft.com/resources/howtotell/ww/windows/default.mspx
• There might be a blockage on the Background Intelligent Transfer Service (BITS) service. It means that you cannot install the updates that you download from the windows update website. To resolve this problem, restart BITS service and follow the steps: Click Start, Run, type services.msc in the open field and click OK. Double-click Background Intelligent Transfer Service under the list services. In the Startup type list, click Automatic and then click Start. Click Apply then click OK. Restart Computer in the end.
• View the update log in on your Windows. You may check all transaction information to the following log file: %windir%\windowsupdate.log. If an error message appears on the Microsoft Windows Update website or from the Automatic Updates service, you can use the information in the Windows log file to troubleshoot the issue. To view the log files: Click Start, then click Run. In the Open box, type windowsupdate.log, then click OK.
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